Gmac - Will not release lein on title
I purchased a 1999 Chevrolet S-10 pickup new and paid it off in 2004.I guess I figured that I would not part with it I did not get or misplaced my original release of lein.
I now want to sell the truck but before listing it I took my title down to the secretary of state office to get a cleared title however they told me that I would have to get a release of lein from GMAC before a new title could be issued or transfered.
So I called GMAC the first time and talked with a gentlemen that spoke very broken english at best and explained my situation and he said that my inof was not in the system and asked for my vin and if I wanted it faxed or mailed I said please fax it. He informed me that it would take up to 48 hrs. form that time it never came I called again and got someone that spoke even worse english and would give no info about themselves or let me speak with a supervisor and gave me the same speil about the 48 hrs.
that was 6 weeks ago. I called again today they have no record of my previous calls or request. If anyone has had simular experiences with them but has reached a positive outcome please post here how you did.
I do have my bank records of all my pmts.However the dmv said it only shows I made payments but does not prove the debt payed in full as late pmts and so forth would not be known in the orignial contract.