My husband paid off my deceased mother in laws vechile on 1/04/10-check was cashed by GMAC on 1/08/10 and to this date 2/21/10--still NO TITLE. I called on 2/02/10 spoke with a John who told me the title went out on 1/19/10 will put a trace on it-How can you trace REGULAR MAIL!!
This should have gone out Cert. Mail! I called again on 2/05/10 got the run around. My husband called on 2/05/10 and was told a Duplicate would be sent out that day.
On 2/21/10 he called again spoke with a Jake, who told my husband a Dup. Title can not be done, a Lean Release has to be sent. Gmac Sucks!! They need to retrain there employee's because no one knows what the *** they are doing there.
We don't want a Lean Release we need the TITLE.
Living in the State of NJ you need the TITLE!!!