I've contacted GMAC's lien release number 6 times to try and obtain lien release on my deceased father's vehicle. The employees speak terrible English which is a major problem.
I have 2 valid claim numbers of 25991881 and I think 26144798may or may not be vaild.one women became angry on the phone because I could not understand her and there is no claim number at all for that attempt. I'm very upset that what should be a simple process seems impossible.
In case someone may read this My contact information is S. L. Wilburn, 1253 Lydia Street, Louisville, Kentucky 40217.
The last person I talked to said my 1253 Lydia Street address was invalid an ask was I receiving mail at that address. Its been a valid address for over 82 years. I did give her an alternate address of 232 Stilz Ave, Louisville, Kentucky 40206. If someone can please Help.
Also in the computer it appears the person who put in the alternate address typed 252 for street address and 40207 as the zip code. my email firstname.lastname@example.org
Review about: Gmac Customer Care.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like:
Not receiving lien release letter.