Pissed Consumer - GMAC won't let me make payment in person says there are no payment centers

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GMAC won't let me make payment in person says there are no payment centers

Jun 10, 2008

GMAC complaint

GMAC claims you can only make a payment by mail. They say that there are no payment centers,you can't even pay your loan off at the car dealership where you purchased your car.

When you try to contact them by phone ,it is a joke!!!!! You get transfered from one person to the next,but they can't put you in touch with anyone in charge.

I quess you can come and get the auto, because I can't make a payment.So sad that corporate america is automated andwe wonder why the price of everything is going sky high.

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Comments (3)

1. Written by Steve, on 29-06-2008 15:04

Problem with that is when you need to sell the car and don't have the pinkslip because GMAC has it.. need a place to take buyers money and pay to GMAC and get release from them to new owner.. you can't do that on-line!

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2. Written by Jason, on 10-06-2008 23:47

Well GMAC offers many ways to make the payment not only by mail .You can Money gram it, Wester Union, pay by phone, or even through their website. They even have direct pay which the payment is taken from your account ever month for free. Now yes they can transfer you from person to person, and that is annoying. Also you mention that you can't make the payoff at the dealer you got it from? why would you that's a hassle dealers are lazy, and they are the ones that almost always send the payment late. And last but not least their where payment centers but, in the early 90's a krazed cs of them walked in to the Jaksonville office to pay the bill, and came out in a body bag, the guy shot over 7 people i belive not sure but it happend. So that's why they stoped doing that. P.S dont turn in the vehicle it's a bad idea, try to have a transfer of equity, or get an extension.

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3. Written by prowler99, on 10-06-2008 14:16

sounds kinda stupid to even have a payment center nowdays. pay on line like everybody else, it's quick , easy, no worry about them not getting payment.

pay on line

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