GMAC unhelpful dismissive misposted payoff and lied about refunding overpay

Apr 26, 2008

GMAC complaint by Gardenchic29

On March 10, 2008 i bought a new car. I stilled owed on my old car which was finaced through GMAC.

My dealer sent GMAC a payoff check on March 12, 2008. This check came with all my information; name address and social security #.

GMAC posted this check to someone elses account.

I spent a month trying to figure out what had happened. Finally i called my dealer and she called GMAC and straightened out my problem.

I had called GMAC several times and sent 3 e-mails. No one at GMAC would help me. My car is finally paid off, but now i am owed an over payment from them and fear i will never see it.

DO NOT DO BUISNESS WITH GMAC. They are corrupt and incompitent. They do not care about their customers. I hope this paragragh helps others. Im going to fight for my money and fight GMAC.

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