GMAC SmartApp is a SCAM

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Home » Consumer Reviews » FINANCE » GMAC SmartApp is a SCAM

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GMAC SmartApp is a SCAM

Feb 20, 2008

GMAC complaint

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I just got pre-approval from GMAC financial sevices to get the car I wanted from the Saturn dealer in Des Moines, IA. I was really excited and I printed out the form, which looked real and professional, and took it to the dealer, 40 miles away from me. But, they had no idea about the pre-approval certificate I had!

They did not even any cars or financing options close to the one I was expecting. I called back the GMAC and Saturn Division of it, but nothing...they all said they were sorry and bluh...bluh...bluh....

so, I lost so many time online, and driving to the dealar!!!!

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Comments (1)

1. Written by pojo, on 04-03-2008 14:30

One of the oldest tricks in the book, tell everyone they y are pre-approved. When they come in and the dealer finds they can not finance them, simply tell them that they are not aware of the person who told them they were pre-approved, and at this they get to shift the blame form them to someone else. Great for their PR, claim that someone else was the one who mislead them. That why they hire a marketing company to send this crap approving everyone. In reality, every customer can be approved, depending on the co-signer and the amount of down payment. You were another customer in the door and they got a chance to put you in a new car. That’s the bottom line.

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