I had to default on my auto loan due to financial difficulties in my life. Instead of the company working with to try to lower my payments so that i could pay the remaining 2 years left on my auto loan, they repossed it. They sold it for $2995.00 at an auction and are billing me for $6995.00.

In good faith, I offered to pay $50.00 to $100.00 a month until the remaining balance was paid in full.

They wanted me to pay 300.00 a month on a vehicle I no longer own. Now they have turned me over to an attorney.

I hate GMAC! I hope they go bankrupt! 1286a36



  Comments (4)
1. Written by Beverly on February 14, 2011 from edmonton, alberta, CA
I've asked to speack with a Manager and all you get from these peopleis they don't speack to the customers,your customer service poeple need more training there very rud.Your supose to help your custmores and they put poeple in dept (WHY)please email me back if theres any manager that cares for the you
2. Written by already screwed on February 11, 2010 from st. louis, missouri, US
GMAC put a freeze on my bank accounts after my repo so beware they will get their money.
3. Written by Gary on October 30, 2009 from houston, texas, US
Recently my son relocated. Being young and inexperienced, he misunderstood that filing a change of address with the USPS does not update EVERYONE's records. Since he stopped receiving payment invoices; he subsequently failed to make his truck payments. GMAC should have notified me, as the CO-SIGNER of the contract, of any missed or late payments. Because GMAC failed to maintain accurate records (they scrambled my address and lost my phone number that has remained unchanged for 20 years), they did not notify me of the account status. Our first indication of a problem was when they repossession the vehicle. Within 30 minutes of discovering the truck had been taken we attempted to pay all past due amounts. GMAC forced us to wait 36 hours before providing an amount. At that time we were informed we would be required to pay in addition to the past due amounts, an additional penalty of almost $500. We paid the ransom and retrieved the truck even thought THE REPOSSESSION OCCURRED BECAUSE THEY DID NOT MAINTAIN ACCURATE RECORDS on my contact information. Today I discovered there is a additional $450 fee on the account and they reported me to the credit bureau due to LATE PAYMENTS.  

 

I have made numerous attempts to communicate with GMAC. I have filed two FTC complaints. NO RESPONSE. It is not enough that my tax dollars are required to keep this grossly incompetent organization in business. Now I am required to pay penalties because they can not manage a simple computer billing system.  

 

Why would anyone ever buy a vehicle from Government Motors Company or finance through their loan shark business?
4. Written by shawn springer on September 15, 2009 from greenville, south carolina, US
I am in the same here had a truck I could no longer pay for tried to work it out to lower my payments they where $600.00 a month I am not even making that much now I gave it back they would not work with us what a crappy company

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