I purchased a Chevrolet Malibu via GMAC and despite the fact the loan was paid of 8 years ago, they still have not released the lien on the title.
I have called them twice and still no luck, They keep promising but nothing as yet".
On the first call they promised to release the lien within 7 to 10 days/. I just called again after 3 weeks and there was no activity on the account?. The first individual i had spoken to had taken no action to release the lien,.
Since I am waiting to sell the vehicle its a real problem|.
I no longer purchase GM products, and as well as poor poor quality vehicles, they have lousy service at GMAC". All of the calls appear to be going to India, and the reps will not provide their identification, just an anglized first name and a department number/. Not good enough for me, no wonder GM is a mess!
I buy Korean now'. My Korean vehicles have had zero problems with either the vehicles themselves or documentation. 128735e
I have called them twice and still no luck, They keep promising but nothing as yet".
On the first call they promised to release the lien within 7 to 10 days/. I just called again after 3 weeks and there was no activity on the account?. The first individual i had spoken to had taken no action to release the lien,.
Since I am waiting to sell the vehicle its a real problem|.
I no longer purchase GM products, and as well as poor poor quality vehicles, they have lousy service at GMAC". All of the calls appear to be going to India, and the reps will not provide their identification, just an anglized first name and a department number/. Not good enough for me, no wonder GM is a mess!
I buy Korean now'. My Korean vehicles have had zero problems with either the vehicles themselves or documentation. 128735e
 Comments (6) |
| 1. Written by wayne procter on November 15, 2011 from surprise, arizona, US GMAC is not the only one doing this Ford is worse |
| 2. Written by MadAsHeck on October 10, 2011 from broken arrow, oklahoma, US I am going thru this right now .... I have now spoken with them 4 times over the last 3 months ... And STILL NOTHING !!!!!! |
| 3. Written by Sam Whitten on June 13, 2010 from phoenix, arizona, US I have a 2000 Blazer that I have a buyer for. GMAC never released the lien and sent it to me even though it was paid off in 2005. Now I need it to sell it. |
| 4. Written by Exbrit49 on October 20, 2008 from auburn, indiana, US I finally called and refused to wait for a call back and infomed them that legal or not, I had recorded ALL calls and would pass a copy of the recordings to the State Attorney Generals office. Since these calls contained verbal agreeement that there the loan had been repayed on time! There was no reason not to release the lien. I had my title 12 days later! |
| 5. Written by on October 19, 2008 from edmond, oklahoma, US I have the same problem, had to finance a car at the dealership when they would not take my out of state check, and I paid the loan of three days later as soon as the clerks in INDIA completed the paperwork. I have been calling once a week for months to get my lien release, and each time I call INDIA, no action has been taken and no record of my previous calls exists. Also, each time I call, I am promised a call back, but of course, that never happens |
| 6. Written by Happened to me too on July 8, 2008 from winchester, kentucky, US I've been trying on and off for five years to get our lien released. I've got paid in full paperwork, but they won't send the lien release to the clerk! I will never finance through GMAC again!! |
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